1+ months

Product Compliance Vendor Management Specialist



Amazon Web Services (AWS) is looking for a specialist to help develop and implement a compliance-focused vendor management program. This program will support AWS€™s product compliance function covering hundreds of internal use data center and customer-focused hardware products. AWS works closely with a range of OEMs, ODMS, and contract manufacturers to ensure products meet global regulatory requirements (including product safety, electromagnetic compatibility (EMC), radio frequency (RF), energy efficiency, and restricted substances). The Product Compliance Vendor Management Specialist will need to implement scalable processes and tools to engage suppliers, train them on AWS requirements and mechanisms, establish clear expectations, evaluate supplier performance (including through spot checks and audits), manage escalations, and drive continuous performance improvement by our suppliers.

You will be part of the product compliance function within AWS€™s Global Trade and Product Compliance team (GTPC) that ensures that all equipment procured for use in AWS data centers, as well as equipment sold or provided to customers, satisfies global regulatory requirements.

AWS is at the forefront of providing a broad set of global cloud-based services including compute, storage, databases, networking, and enterprise applications, to help organizations move faster, lower IT costs, and scale. You will be a part of a dynamic business within Amazon.com, and one of the world€™s fastest growing and evolving companies, with a team of exceptionally talented, bright and innovative people. GTPC is responsible for ensuring that the infrastructure equipment necessary to support the AWS services are imported/exported in a compliant manner across the multiple countries where AWS operates and will expand, including all product certification/safety regulations. This position will be located in Portland, Oregon, but can also be located in Seattle, Washington.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon€™s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we€™re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring. We care about your career growth as a passionate learner that is motivated to take on challenges.

Work/Life Balance
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren€™t focused on how many hours you spend at work or online. Instead, we€™re happy to offer a flexible schedule so you can have a more productive and well balanced life€”both in and outside of work.

Primary Duties
· Drive implementation of a compliance-focused vendor management program.
· Provide training and guidance documentation for suppliers, including developing a new supplier onboarding process.
· Develop scalable mechanisms to evaluate supplier performance.
· Implement a risk-based supplier audit program.
· Coordinate with other supply chain-related programs within AWS (e.g., hardware quality, social responsibility, sustainability, security) to promote synergy and identify efficiencies.
· Drive continuous performance improvement within a Quality Management System (QMS) to ensure consistent compliance with product regulatory requirements around the world.


· 5+ years€™ experience with product compliance and/or vendor management, preferably within a technology company
· Familiarity product certification processes and global market access requirements
· Experience in large-scale project management roles, preferably in product regulatory compliance
· 4-year BA/BS


· Demonstrated knowledge of the IT equipment manufacturing sector
· Experience developing processes to meet internal control requirements in a QMS environment
· Experience integrating compliance processes into tools for greater efficiency
· Experience working with external manufacturers
· Experience effectively articulating recommendations/conclusions both verbally and in written form
· Strong data-driven analytical skills, with experience in establishing and tracking program metrics
· Proven ability to meet tight deadlines, multi-task, and prioritize workload in ambiguous environments
· Highly organized and able to build trusting relationships with stakeholders at various levels across the organization
· Meets/exceeds Amazon€™s leadership principles requirements for this role
· Meets/exceeds Amazon€™s functional/technical depth and complexity for this role

# Security Assurance

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/en/disability/us


Posted: 2021-09-17 Expires: 2021-12-12

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