Business Continuity Program Specialist - Enterprise Risk Management

Job Summary

Carnegie Mellon, one of the world leaders in higher education and research, is seeking an experienced and motivated Business Continuity professional to support the management of the Business Continuity Program within Disaster Recovery and Business Continuity (DR/BC) Services.  This specialist position is a part of a growing Enterprise Risk Management (ERM) organization within the university. ERM is committed to helping the university actively manage and mitigate the many inherent risks associated with operating a global institution of higher education. The ERM program helps to bolster ongoing efforts to keep the campus community safe and resilient. DR/BC Services provide the guidance, tools, and governance commensurate with the strategic mission and risk tolerance of the university and its divisional units so that they may continue to provide critical services in the event of a disaster or significant business disruption.

As a Business Continuity Program Specialist, you will partner with our broad network of program supporters through all aspects of the DR/BC lifecycles, including Emergency Preparedness and Response. You will report directly to the Director of Disaster Recovery and Business Continuity Services.

Responsibilities include:

• Training and Education: Provide training and awareness education to program customers. This includes but is not limited to group training/workshops, and individual sessions.
• Business Impact Analysis:  Perform Business Impact Analyses, providing a high level of engagement to build relationships with customers and generate a clear and consistent understanding of functional dependencies and recovery requirements.
• Risk Assessment and Gap Analysis: Assist in the development of reports, socializing results of risk assessment and gap analyses, and collaborating with business partners and organizational leadership to generate thoughtful risk management conversations in the effort to prioritize residual risks for remediation.
• Technology Prioritization and Recovery Orchestration: Partner with other DR/BC Services staff to provide technology recovery priorities, and assist with planning and facilitating DR Exercises.
• Plan Development/Management: Provide leadership and assistance to Plan Owners and Administrators in the development, approval, and ongoing maintenance of their Plans.
• Exercise Management: Assist and manage the creation, coordination, facilitation, and communication of DR and BC Exercises. This includes ensuring the provision of Lessons Learned and assignment of action items for resolution.
• Emergency Management Planning/Exercising: Provide support with the ongoing maintenance and exercising of the university's Emergency Preparedness and Response Plan, including coordination and periodic testing of emergency communications capabilities.

We are looking for someone who exhibits excellent writing, communication, organization skills. You should demonstrate the ability to operate effectively in a collaborative environment where you will need to influence diverse constituents. We will seek a specialist who has excellent planning, and project management skills.

Qualifications:

• Bachelor's degree in Business Continuity, Information Technology or related field required
• 3+ years of Business Continuity and/or Crisis Management experience
• Certifications specific to Disaster Recovery and Business Continuity preferred

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